The opening hours of the Patient Transport Advice Service (PTAC) is Monday to Friday 8:30am to 6:30pm.
This is the designated patient line, an additional number will be provided for staff.
On the day queries
To check on the whereabouts of your transport on the day of travel, or to amend a booking on the day of travel, call E-zec directly on 0300 777 6666
If you would like to provide us with feedback on our service or make a complaint, please e-mail